Stately Sizing, Exchanges & Returns
Fit is one of the highest-impact variables in a clothing subscription. Stately’s current FAQ lists notable size-range limits, and its subscription terms rely on exchanges rather than refunds.
Current sizing limitations
Stately currently says it does not offer short or tall sizing, XS or 4XL, or pant inseams shorter than 30 inches or longer than 34 inches. If your measurements fall near a boundary, contact Member Services before purchasing.
How exchanges currently work
The FAQ says exchange requests should be submitted through the portal within 14 days of delivery. Returned items must be new, unworn, unwashed and have the original tags. Standard and expedited options differ by plan and circumstance.
Returns and cash refunds
The current subscription terms state that personalized subscription boxes are not accepted for refunds. This is a material difference from services where you receive a selection and only pay for what you keep.
Sources & verification
Commercial facts were checked against the linked source pages. Prices and policies can change, so verify important details before ordering.